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Noticeboard

 

PATIENT ACCESS TO YOUR GP RECORD

All practices are now required to promote and offer the facility for patients to view online, export or print any summary information from their records relating to medications, allergies, adverse reactions and any other items agreed between the GP surgery and patient. If you wish to be given access to this service please request access through System One online and a registration form will be sent out to you for completion and return to the surgery.

 

 

Statement of Fitness for Work (Fit Note) Data Extraction

Fit notes, also know as a 'Statement of fitness for work' or a 'Med3 form' were introducted in April 2010 replacing the 'sick note'. Doctors issue fit notes to people to record the advice they have given about their fitness for work.   

From January 2016 the Department of Work and Pensions (DWP) will start to extract anonymous data on fit notes issued in England. The DWP will start publishing the data from Spring 2016. The aim of the DWP data extraction is to gain a better understanding of sickness absence and to assist in the development of government policy to help people with health conditions return to work earlier. The anonymised statistics will also be used to evaluate the new service, Fit for Work for employed people who develop health conditions.

For further information please click on the link below:

 

 

 

https://www.gov.uk/government/publications/fit-notes-plans-for-collecting-anonymous-data-in-england

 

 

 

FLU VACCINATIONS

You can still ring and book your Flu / Shingles and Pneumonia vaccinations.

 Patients who are eliable for the vaccianation are:

  • People aged 65 and over
  • People aged under 65 with specific clinical conditions
  • All pregnant women
  • All two, three and four year olds  
  • Healthcare workers with direct patient contact
  • Carers

Patients with specific clinical conditions aged 5 - 17 will be given the nasal form and ages 18 - 64 will be given the vaccination.

 

The criteria for the Flu entitlement can change each year meaning you may not be entitled to a free vaccine this year.

If you are unsure we can ask your GP for you.

Shingles: You maybe eligible if you were born on or between: 02/091942 and 01/09/1945  and also 02/09/1935 and 01/09/1937

Pneumonia: If you are aged 65 and over and in a certain clinical risk group you are eligible for the vaccination, you only ever need one of these vaccinations.

Please ask a member our  team regarding any of the above  information.

 ELECTRONIC PRESCRIBING

With effect from 19th February 2015 we will be offering an electronic prescribing service which basically links the surgery with most of the local pharmacies and enables us to transmit your prescription directly to them electronically. We hope this will prove more convenient for patients with repeat prescription items. To take advantage of this service you need to register with a local pharmacy. We have leaflets available in surgery with more details or please speak to your pharmacy who will be able to explain how the system works.

 

 

Customer Service Excellence Award

We are delighted to announce that as the first GP Practice in Yorkshire - and we believe only the third in the country - to meet the standard required to be awarded the National Customer Service Excellence Award we have now been reassessed and retained the award for another year. We value the service we provide to our patients highly and this recognises our current and continuing efforts to improve the experience all patients have when contacting our surgery. We'll be due another assessment at the end of 2015 and expect to retain the award again. For more information please see the page opposite.....

 

 

High blood pressure is just one of the risk factors for developing heart and circulatory disease, along with high cholesterol , diabetes and other lifestyle factors. As many as 5 million people in the UK are walking around, undiagnosed, with high blood pressure.

When did you last have yours checked?

You can call into surgery and use our blood pressure monitor in reception, please ask a member of staff if you are unsure how to use it or alternatively you can make an appointment with one of our healthcare support workers.

 

Appointment Reminders

We are now offering an appointment reminder service via a  mobile telephone text. This service is only currently available for appointments when visiting a GP. If you would like to consent into this service please contact the surgery so we can update your record.

 

Out of Hours
Calls out-of-hours should be restricted to medical problems that cannot wait until normal office hours. Please telephone NHS111

Calls are answered by a trained nurse. You may be asked to attend the GP centre at Airedale Hospital to see a GP.

Home visits can be done for housebound patients, even out of hours.

If you have had an accident or have an emergency, please attend A&E. Patients with less severe problems may have a long wait and would be better calling the number above. 

Extended Hours
We now offer evening appointments on Monday and Tuesday evenings for those working away or who find it difficult to attend during the day. These are pre-bookable appointments.


Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery in good time.

Stay well this winter with the help of a new NHS website

Winter is traditionally a very busy time for GPs and hospitals. It brings with it illnesses and ailments such as flu, coughs and colds and Norovirus (the winter vomiting bug.)

That’s why it pays to be prepared so that you can stay well during this period. And a new campaign, launched by doctors in Bradford and Airedale, will help you do exactly that.

Listen out for adverts which will be aired on local radio stations and take a look at the new site online, www.nhsstaywell.org

Here you’ll find great health advice which will enable you to enjoy a happy and healthy winter, Christmas and New Year. And if you are unfortunate enough to become ill, there is a wealth of information which will help you make the right choices.

 

Citizens Advice Bureau

Starting from the 27th March we will have a member of the Citizens Advice Bureau here in the surgery.

You can book an appointment with them if you have any problems regarding Pregnancy, Had an accident, Disability/Care needs, Off work sick, Mental Health Issues, Cold/heating and lack of food related issues.

 

 

 

Health & Social Care Information Centre 

With effect from mid October certain data may be extracted from GP Patient records by NHS England as prescribed in The Health & Social Care Act 2012.

You have the option to opt out should you choose to do so but need to contact us as soon as possible.

We will display information to inform your decision in the practice from Tuesday 28th August through to the end of November and have added some details to the website to help as well. Please review the Health & Social Care Information Centre page in the index to the right

 

 

Ken_and_Jo.jpg

Ken Hargreaves and Joanne Towers show off the practice's Customer Care award


We are a well established training practice in the heart of Keighley, situated next to the town's Health Centre. We aim to provide caring and compassionate healthcare to all who need it.

This website explains how to access our services and provides an overview of our staff and services.


HELP AND ADVICE FOR MINOR ILLNESS

For straightforward problems that require advice and simple medication you can also use local pharmacies via the Pharmacy First service.

For advice on self care for a range of minor ailments: Self care forum

If you have a musculoskeletal problem or aches and pains, there are excellent resources available at: Arthritis Research UK website


USEFUL LINKS

IMPORTANT INFORMATION PLEASE READ BEFORE ORDERING YOUR MEDICATION

Please note due to a recent update to our system when requesting your  medication online  the menus have changed.

On the home page select Medication then in the Medication page select medication and not Prescription Request.

Once you have selected the items you need please make sure you click on the request medication button

pill Click Here to order your repeat prescription online

(Site updated 01/02/2016)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
 
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